Men's Wearhouse in Carmel, IN Open now

Reviews about Men's Wearhouse

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  October 20, 2019, by Kyle Moore
  I write this review as a person who has shopped at Men's Wearhouse quite bit over the years. I typically like it because, while the suits and other items are mid-level quality, the service is generally quite good. This Men's Wearhouse is an exception. I have been incredibly disappointed with the service I have received. The manager, the sales people and the tailor's (with the exception of the Asian tailor) are inattentive, unfriendly and continually make me feel like I am an inconvenience to them. My fiance and I are getting married at the end of this year and have had all our groomsmen buy suits from Men's Wearhouse. Today was probably my 5th or 6th time visiting this store. The 1st time, I walked in and the manager gave me seemingly as little help or info as possible. I left a little unsure but chalked it up to him having a bad day. Unfortunately, every visit since has gotten progressively worse culminating in today. I went it with my suit which the tailor had altered once already and was hoping to get it loosened in the belly area and tightened a touch in the waist. Once again I was met with impatience, rudeness and being treated like I was somehow an inconvenience to them. I received this treatment from both the tailor and the salesman (though the salesman was trying somewhat to be attentive, to his credit). Nonetheless, I was fed up, told them to give me my suit back and I would take it to another Men's Wearhouse where hopefully I would receive better service. Bottom line, this store is poorly run and it starts with the manager. Very disappointed.